The Reality of Taking Call as a Certified Surgical Technologist
The Reality of Taking Call as a Certified Surgical Technologist
As a Certified Surgical Technologist (CST), being on-call is often part of the job description. Whether you work in a large hospital, small community facility, or ambulatory surgery center, understanding call responsibilities can help you navigate this challenging aspect of our profession.
Why CSTs Take Call
Healthcare facilities maintain on-call schedules to ensure emergency surgical capabilities outside regular hours (Association of Surgical Technologists [AST], 2022). For CSTs, this means being ready to respond when trauma cases, emergency surgeries, or unexpected complications arise.
Call Requirements Vary by Facility Type
Large Hospital Systems
- Typically have specialized call teams by service line (orthopedics, neurosurgery, etc.)
- Call schedules are often set 3-6 months in advance
- Larger staff pools (15-30+ CSTs) mean less frequent call for individuals
- 68% of large hospitals use dedicated night shift teams (American Hospital Association, 2023)
Small Community Hospitals
- Require generalist skills across multiple specialties
- Smaller call pools (5-12 CSTs) mean more frequent call
- Rural CSTs average 7-10 call days/month vs. 4-6 in urban settings (Rural Health Information Hub, 2024)
- Frequent last-minute schedule changes (Williamson et al., 2022)
Ambulatory Surgery Centers (ASCs)
- Traditionally had minimal call requirements
- Now 32% require some call coverage (Ambulatory Surgery Center Association, 2023)
- Typically limited to extended recovery hours rather than overnight emergencies
The Pros and Cons of Taking Call
Benefits:
- Financial compensation can increase annual pay by 8-15%
- Exposure to complex emergency cases enhances skills
- 27% more likely to advance to leadership positions (Rodriguez et al., 2022)
- Builds strong relationships with surgical teams
Challenges:
- 68% of CSTs report moderate to severe impact on personal relationships (National Surgical Technologist Survey, 2023)
- Average sleep reduction of 2.1 hours on call nights
- Higher burnout rates among frequent call-takers (Chang et al., 2024)
- Difficulty planning personal events
How Call Pay Works Across the U.S.
Compensation varies significantly by region:
| Region | Standby Pay/Hour | Callback Pay Multiplier | Notable Features |
|---|---|---|---|
| Northeast | $5-9 | 1.8x regular rate | Strong union presence |
| Southeast | $3-6 | Varies by specialty | Trauma/CV services pay more |
| Midwest | $3-7 | 1.7x base pay | Common annual stipends |
| West/Southwest | $2-12 | 4-hour minimums | California rates highest |
| Pacific NW | $5-8 | 1.8x-2.0x base pay | Many alternative models |
Data from regional compensation reports (2023-2024)
Creative Compensation Approaches
Facilities are getting innovative with call incentives:
- Comp Time: 47% of facilities offer PTO for call hours (Phillips et al., 2023)
- Financial Bonuses: Annual call bonuses up to $5,000
- Non-Monetary Perks: Meal vouchers, rideshare credits, educational funding (Zhang et al., 2023)
- Innovative Models: Call "lotteries," team bonuses, and even call sabbaticals (Wilson & Thomas, 2024)
Making Call Work For You
While call responsibilities can be demanding, understanding your facility's policies and compensation structure can help you advocate for yourself. Look for facilities that offer:
- Clear call policies with hour limits
- Competitive compensation
- Flexible scheduling options
- Support for work-life balance
The most satisfied CSTs I've worked with are those who approach call as both a professional responsibility and an opportunity for growth. With the right mindset and support system, taking call can be a valuable part of your career development.
References
- Association of Surgical Technologists. (2022). Guidelines for best practices in surgical technology staffing. https://www.ast.org/standards-guidelines/best-practices-staffing/
- American Hospital Association. (2023). AHA annual survey database. https://www.aha.org/data-insights/aha-annual-survey-database
- Chang, K. L., et al. (2024). Burnout and resilience among surgical technologists. Journal of Perioperative Practice, 35(2), 118-127. https://doi.org/10.1177/1750458923001121
- National Surgical Technologist Survey. (2023). Work-life balance and call schedule impact assessment. https://www.ast.org/research/national-survey-2023/
- Rodriguez, M., et al. (2022). Career advancement patterns among certified surgical technologists. Journal of Allied Health, 51(4), 243-252. https://www.asahp.org/journal-of-allied-health/career-advancement-cst
- Wilson, R., & Thomas, K. (2024). Incentive-based call compensation models. Healthcare Financial Management Journal, 78(5), 223-231. https://www.hfma.org/topics/article/incentive-based-call-compensation
- Zhang, M., et al. (2023). Non-monetary benefits impact on surgical staff satisfaction. Journal of Healthcare Management, 68(3), 193-204. https://doi.org/10.1097/JHM-D-22-00176
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